Cookies Policy

This Cookies Policy explains how Pistolo Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and Terms and Conditions. By continuing to use the website, you acknowledge that cookies may be used as described below, subject to your choices and any settings available on the site or in your browser.

Pistolo Casino operates under a licence issued by the Gaming Board of Anjouan, Autonomous Island of Anjouan, Union of Comoros, with reference number ALSI-202411077-FI2.

1. What are cookies?

Cookies are small text files or similar data files that a website places on your computer, mobile phone, tablet or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you by name, but they may be connected with information held about your account or device.

We may also use related technologies, including pixels, tags, software development kits, local storage and device identifiers. For simplicity, this policy refers to these technologies collectively as “cookies”. They can be used when you visit our website, create or access an account, use website features, interact with communications, or otherwise engage with our online services.

Some cookies are set by Pistolo Casino, while others may be set by service providers that support website operation, security, analytics, communications or other online functions. Third-party cookies are controlled by the relevant third party, and their use may also be governed by that party’s privacy information.

Session and persistent cookies

Session cookies are temporary. They remain on your device while your browser is open and are generally deleted when the browser is closed. Persistent cookies remain on your device for a set period or until you delete them. They may help the website remember your preferences when you return.

First-party and third-party cookies

First-party cookies are placed by the website you are visiting. Third-party cookies are placed by another service operating on or through the website. A third party may use cookies to provide a particular feature, help us understand website usage, support security, or deliver information relevant to your interactions with online services.

2. How we use cookies

Cookies help us provide a consistent, secure and useful online experience. The types of cookies used may change over time as the website, its features and supporting services develop. Depending on the purpose, cookies may be used for the following activities:

Essential operation: to allow pages, account areas and core website functions to load and operate correctly.
Account and session management: to help maintain a signed-in session, remember relevant choices and support navigation between secure areas.
Security and fraud prevention: to identify unusual activity, protect accounts, help prevent misuse and support the integrity of transactions and services.
Preferences: to remember settings such as language, region, display choices or cookie consent selections where those options are available.
Performance and analytics: to understand how visitors use the website, identify errors, measure performance and improve the layout, content and functionality.
Communications: to help us understand whether certain online communications are opened or used, where this is permitted and relevant.
Advertising and measurement: where applicable, to measure campaigns, understand referrals and present or assess information that may be relevant to visitors.
Compliance and record keeping: to support the proper administration of consent choices, responsible gambling information, age-related controls and other legal or operational requirements.

We may combine cookie information with other information we hold, such as technical details about your device, account activity or interactions with the website. We use this information in accordance with our Privacy Policy and applicable Australian privacy and gambling requirements.

Cookies are not intended to replace responsible gambling controls or identity and age verification processes. Where the website provides account, safety or gambling management tools, those tools may continue to operate independently of optional cookie settings. Blocking cookies does not remove any legal or account-related obligations that apply to your use of the website.

Categories of cookies

Strictly necessary cookies are required for basic website functionality, security and account-related services. They may not be disabled through ordinary preference controls.
Functional cookies support features and preferences that make the website easier to use. Disabling them may cause some settings not to be remembered.
Analytics cookies provide aggregated information about visits and website performance. They help us improve the service but are not essential to browsing.
Marketing or measurement cookies may be used, where applicable, to assess promotional activity or understand interactions with advertising. These cookies may require your consent depending on their purpose and the law that applies.

3. Your choices and managing cookies

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them, or select particular categories. Your choices may be stored in a cookie so that the website does not ask you again each time you visit. If you delete that cookie, the notice may appear again.

You can also control cookies through the settings of your web browser or device. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to notify you before a cookie is stored, or to reject certain types automatically. Instructions vary between browsers and devices, so you should check the help or privacy section of the relevant provider.

Open your browser or device privacy settings.
Review the available cookie, site data or tracking options.
Choose whether to delete existing cookies or block future cookies.
Apply the settings and revisit the website if necessary.

If you disable or delete cookies, some website features may not work properly. You may be signed out, lose saved preferences, need to repeat certain selections, or be unable to use account and security functions that rely on essential cookies. Blocking optional cookies should not normally prevent access to basic public pages, but the experience may be less personalised.

Some browsers and devices provide additional controls for privacy, tracking and advertising identifiers. These controls may affect how third-party services operate. They do not necessarily remove all communications or prevent all information from being collected for purposes that are permitted by law, such as security, service delivery or compliance.

Where a cookie preference tool is available, your choices through that tool may take priority for the categories it covers. You can revisit your choices at any time using the available preference controls. If the website does not provide a particular control, you can use your browser settings instead.

4. Third parties, privacy and changes

We may use carefully selected service providers to host, secure, analyse, maintain or improve parts of the website. These providers may process information collected through cookies or similar technologies on our behalf. Other third parties may place their own cookies when their services are displayed or used. Their practices are governed by their own notices, and you should review those notices where relevant.

Information collected through cookies may be processed in Australia or another location, depending on the services used to operate the website. Any handling of personal information is subject to our Privacy Policy and applicable law. The Privacy Policy explains how personal information may be collected, used, disclosed, stored and managed, and describes available privacy rights and choices.

We do not use cookies to encourage unsafe or excessive gambling. Online gambling involves risk, and you should only participate if you are legally permitted to do so and can afford to lose the money you spend. Use available responsible gambling tools, including deposit, time or activity controls where offered, and seek independent support if gambling is affecting you or someone close to you.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. The updated version will be published on this page, with the effective date or other notice shown where appropriate. You should review the policy from time to time so you understand how cookies are being used and what choices are available.

Questions about cookies

If you have a question about this Cookies Policy or the way cookies are used, please use the contact or support options made available on the Pistolo Casino website. Do not send sensitive account information through an unverified channel. For information about personal information requests, refer to the Privacy Policy and follow the process described there.